AI Operator Playbook.

For Service-Based Business Owners

The proven system to help business owners work less and earn more without hiring.

90 days from now, you could finally be working under 40 hours a week, thanks to your custom built AI team running the busywork of your business, at a fraction of the cost of a full-time hire.

Limited availability ·  only 2 spots available

4,000+ hrs

Reclaimed across clients

60%

Admin work cut

25+ hrs/wk

Back for the founder

5+

AI teammates running

Who this is for

You can’t get your week back by working harder.

Hiring a VA, buying another tool, working a few more hours. It used to be enough to keep the business growing. It isn’t anymore. Not even close.

Your inbox has 40+ unread. Your invoicing is two weeks behind. You haven’t shipped the work you started the business for in a month.

The 50-hour week becomes 60, then 70. Most of it admin and delivery. None of it the part you’d choose first.

I built a six-figure service business and watched it eat my week. Then I built an AI team to dig myself out — quiet, custom, built around how I actually work. They handle the work that buried me. The week came back.

I’ve now turned that system into the Operations Transformation.

A custom AI team of four to five, built around your business. They take the busywork off your week so the hours that are left go to the work you started the business for.

Right now, the business can’t run without you. Every dollar still costs you an hour.

Fewer hours

From 50–70 hour weeks to under 40. A 25–40% cut. Most clients land here by Month 3.

Better hours

The hours that are left go to the work you actually like. The work you started the business to do.

Room to scale

More clients without more hours. The system carries the load, not you.

Before the system

The week most service founders are losing.

  • ×50+ hours a week
  • ×Admin and delivery eat most of it
  • ×Burnout creeping in
  • ×Can’t scale without working more

After the system

The week most clients land on by Month 3.

  • Under 40 hours a week
  • Hours focused on the work that started the business
  • Capacity restored
  • The operating system scales without scaling the hours

What this is — and what it isn’t

This isn’t another automation tool.

The usual fixes hit the same wall every service founder hits: tools that move the work around without getting rid of it.

×

Not another automation.

Automations follow rules and break the moment something changes. Your AI team reads the situation and decides what to do — the way a good hire would.

×

Not a subscription.

Nothing to rent. No monthly fee. Fire me tomorrow and your team keeps working.

×

Not “AI consulting.”

No slide decks. No frameworks. A team that does the actual work — built, shipped, handed to you.

it’s this:

What it is

A custom operating system, built for the business, owned outright.

A custom AI team of four to five, built around your business. Wired into the tools you already use (Gmail, Slack, calendar, invoicing). Documented and handed to you. Weekly check-ins the whole three months. The result is a team that runs your busywork — not a vendor you have to manage.

Who builds this

I built this practice from the inside out.

Not a marketer selling automation. An engineer who built a service business, watched admin eat my week, and built the way out — then started building it for others.

Chase Poirier

About the engineer

I’m a software engineer. I built a service business and got trapped in it. This is the way out I built.

I’m Chase Poirier. I built a six-figure service business straight out of college. Then I watched my week climb past 60 hours of admin I never set out to do.

I quit, went corporate, and started building an AI team to handle the work that had buried me. Quiet, custom, built around how I work. They’re the answer to the problem that trapped me.

Now I build these systems for other founders carrying the same trap.

Software engineerBuilt & exited a businessBuilds custom AI teamsBuilt it for myself first

Proof of work

What my AI team does for me.

Not a demo. The same AI team I run my own business with every day — and the same kind I build for every client.

01Active

Outreach

Runs the cold outreach campaigns I built — my sequences, my pipeline.

02Active

Inbox

Manages my inbox. Drafts replies to the emails that matter and Slacks me when one needs a look.

03Active

Delivery

Does the delivery work — writes the code, builds the software, ships the apps.

04Active

Marketing

Drafts marketing with me — YouTube scripts, blog ideas, the next post.

05Active

Finance

Tracks revenue so I always know if I’m on pace for the month.

06Active

Operations

Captures my tasks, sets the day’s priorities, and sends me a morning brief I actually read.

How it works

Three months. Three milestones.

Diagnose the leaks, build the team, hand over the keys. Weekly check-ins for the full three months.

01

Month 01

Find the leaks. Ship the first teammate.

Track where your hours actually go. Map the work. Pick the 5–10 biggest leaks. By Day 14, the first AI teammate is live — handling the worst one in your week.

First teammate · Day 14
02

Month 02

Build the system.

Two or three more teammates go live, taking the next biggest leaks. Wired into your tools — Gmail, Slack, calendar, CRM. You watch them work in Slack or a dashboard.

Full set · Live
03

Month 03

Hand it off.

The whole system documented and handed to you. It’s all yours. A final report shows what changed — hours back, work gone, room to grow. Stay on as a partner, or take it from here.

Report · Week 12
Book the call

Deliverables

Every piece of the operating system — built, documented, handed over.

Three months of building, with weekly check-ins the whole way
A custom AI team of four to five, built around how your business runs
Yours to keep — no subscriptions, no monthly fees, no lock-in
Plugged into the tools you already use — Gmail, Slack, calendar, invoicing, project management
A Slack view or dashboard so you can see your AI team working, not just hope they are
Walkthroughs for every teammate, so you always know what they do
A final Operations Report — hours back, work gone, room to grow

Testimonials

Founders who trusted me with their hardest work.

Taken from past software builds and long-term engagements. The practice is new. The engineer is not.

“The investment on my end was absolutely worth it.”

Alex Jones

Founder of Magnet Planning Software

“Over the last 3 years, Chase managed to bring my vision for a first-of-its-kind software to life. He was quickly able to understand complex accounting processes and translate them into a widely complimented program, as well as temper expectations for realistic timelines and still manage to overdeliver! Chase's excellent communication ranges from writing clear emails and running effective meetings to explaining complex code in simplified terms. His passion, flexibility, leadership, and good nature has made him a highly valued member of my team!”

Karen Skuse

Karen Skuse

Founder of FraudFindr

“When a new client approached my company with the largest software development project I'd ever pitched, Chase was the only software engineer I was willing to trust with the project. I had complete confidence not only in his technical abilities, but in his communication skills and reliable work ethic. He is humble, kind, and extremely knowledgable. Thanks to my partnership with Chase, FraudFindr has since scaled into a healthy software company that is continuing to gain traction and adoption in the market.”

Matt Olpinski

Matt Olpinski

Founder of Made by Matthews

More receipts

From past engagements.

Investment

One plan. No contract.

$12,000 for the 90-day transformation. Flexible payment plans. No long-term contract — pause anytime.

Operations Transformation

The Operating System Build

90-day transformation

$12,000

90 days · weekly check-ins · flexible payment plans

  • A custom AI team of four to five, built around your business.
  • Weekly check-ins for the full 90 days.
  • No long-term contract — pause anytime.
Book the call

No card required · 20-min screen share

Is this for you?

This works best for a specific kind of operator.

The honest version. Save us both a call if you fall on the right side.

If you’re this person

  • Service business owner — anyone who delivers work for pay
  • Solo + contractors, or a 3–15 person team
  • $100K+ in annual revenue
  • You currently work 50+ hours a week
  • You’re still doing delivery yourself
  • You can decide on this alone — no committee

×If you’re this person, save your money

  • ×Pre-revenue or under $100K
  • ×20+ employees with an existing ops manager
  • ×Product/SaaS company (different problem)
  • ×Looking for a Zapier-tier $500/mo solution
  • ×VC-funded — hire a COO instead
  • ×Want hand-holding more than systems

After Month 3 — optional

Operations Partner

Most clients stay on after Month 3. We keep building. New teammates as the business changes. The system grows with you.

Not a monitoring retainer. A real partnership for the next stage. Talked about at the end of Month 3, not before.

Common questions

The things every founder asks me on the call.

Is this just Zapier?+

No. Zapier follows if-this-then-that rules that break the moment something changes. Your AI team reads the situation, makes a decision, and does the work — the way a good hire would. It’s yours to keep, and as your business changes, it changes with you.

What if it doesn’t work?+

Month 1 has a real deliverable by Day 14 — the first teammate live and handling work. If the first month doesn’t produce a real first win, you pause or stop. No long-term contract.

Is it really mine to keep?+

Yes. The whole AI team is yours — no subscriptions, no platform you’re locked into. Hand it to someone else and they can pick it up. If I disappear tomorrow, it keeps running.

Do I need to know engineering?+

No. You need to know your business well enough to tell me which parts of your week are eating you alive. I handle the rest. Weekly check-ins keep you in the loop on what’s being built.

How is this different from hiring a VA or ops person?+

An ops hire costs $60–120k a year, and you train, manage, and replace them. Your AI team handles the recurring 60% of that role — categorize, route, draft, schedule, summarize — for $12k total, yours to keep, no one to manage. Some work still needs a human. This is for the work that doesn’t.

Does this replace my team — or stop me from hiring?+

No. It makes the people you have better at the work only people can do. I run real humans on my own team — a ghostwriter for content and brand. The AI team takes the repeatable, mundane work off everyone’s plate so your people stay on the creative work and the hard problems. Picture being deep in a problem when an “urgent” client ping pulls you out — an hour gone before you’re back. Your AI team does the first check, drafts the reply, and drops it into your next feedback block as a to-do. The interruption never reaches you.

What happens after Month 3?+

Two options. You take it from here — it’s all yours, the AI team keeps running. Or we continue as an Operations Partnership as the business evolves. Discussed at the end of Month 3, not before.

Next step

See what an AI team would take off your plate.

Twenty minutes, screen share. No pitch — I show you what I built for myself, and what yours could do.

Book the call